I rarely go to the movies, but La La Land was recommended to me by so many people I decided to go see it. The movie opens with a massive sing and dance scene on a crowded highway. The audience is left wondering what is going on while enjoying the eye catching routine. This romantic comedy-drama is the story of Mia, an aspiring actress, and Sebastian, a dedicated jazz musician, struggling to make ends meet while pursuing their dreams in a city known for destroying hopes and breaking hearts. With modern day Los Angeles as the backdrop, this musical about everyday life explores what is more important: a once-in-a-lifetime love or the spotlight.

And then the Oscars. La La Land is nominated for Picture of the Year and the critics believe they will win. While watching the Oscars, I am crossing my fingers that La La Land has it in the bag. Warren Beatty opens the envelope, pauses, seems confused, hands the envelope to Faye Dunaway and she reads the name. YES, they won! La La Land runs up on stage, accepts the Oscar and then mass chaos begins. Soon someone runs out and tells the audience Moonlight won the Oscar and this is not a joke. They graciously handed the Oscar to Moonlight representatives.

One of the accountants had mistakenly handed a duplicate best actress envelope to the presenter instead of best picture to Warren Beatty, which led to “La La Land” being incorrectly announced as the victor.

What can we learn from this debacle at the Oscars?

We learned that when you make a mistake in front of millions or even just 10 people, accept responsibility.
Present a sincere apology as soon as possible.
Since you can’t change the mistake, offer a solution for preventing it again.
Don’t beat yourself up, admitting a mistake or that you are wrong is admirable.
Admitting a mistake is a great way to defuse the situation.

To sum it all up, we all make mistakes, hopefully we are not in front of millions of people when it happens, but admitting, solving and course correction works. Go see La La Land if you want to sit back and forget about your mistakes.

Carol is a Motivational Speaker, Executive Coach, Fundraising Strategist, Social Media Quarterback and Small Business Advisor. She is Lehigh Valley’s sought after consultant who assists organizations with results driven growth. Her strategies can be easily adapted to a for profit or non-profit environment. Carol specializes in high impact leadership, million dollar fundraising, smash the box marketing, and creating word of mouth epidemics for her clients. Visit Carol’s website at www.caroltalks.com and “LIKE” Carol at Caroltalks on Facebook. Carol S. Ritter, Past President, National Speakers Association Philadelphia and past board chair for St. Luke’s University Hospital Visiting Nurses Association & Hospice.

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